Getting an appointment to see your primary care physician today can be difficult, says Matt Mikolajewski, Senior Benefits Specialist at ADVICS North America, and not everyone has a primary care physician. That’s an issue when you want employees to be healthy.
And, it’s one of the reasons ADVICS partnered with Marathon Health 3 years ago. Today, they offer their employees and their families access to four Cincinnati Network health centers, including one just five minutes from their corporate headquarters and manufacturing facility.
“The Marathon Health centers set aside appointments for urgent cases,” Matt says. “With that access, people can be seen right away, get medicine, feel better faster and come back to work faster.”
But more than just acute care, Matt says offering access to Network health centers provides a means for their employees to take care of themselves long-term, and ADVICS encourages these healthier lifestyles. The health centers also offer primary care, health coaching and behavioral health services.
ADVICS employees and their families enjoy free access to the Network health centers. As the first employer to join the Network, Matt says they got to choose the first location, and everyone likes that it’s close to their work. Other locations are dispersed throughout the city for easy access for family members, too. Marathon Health adds Network locations in step with growing employee populations to be within a 10-minute drive of 90% of the workforce and their families.
“We even had a team member whose son was away at college out of state, but there was a Marathon Health Network center located nearby,” Matt says. “And so, that child was able to go to the clinic. At the end of the day, we’re paying for a doctor, and it doesn’t matter if the member goes to a clinic here in Cincinnati or in Florida. We’re just trying to take care of them.”
ADVICS sends potential employees to the health center for a pre-employment drug screening and encourages new hires to return to the provider to build a relationship. “From there, we make sure we talk about how great the clinic is and that people know it’s an option,” Matt says. “We have daily meetings on-site and they talk about the clinic. It starts at the top. Our president of the plant preaches it, then it filters down to managers, supervisors, and people working the line.”
Other communication strategies ADVICS utilizes include emails and sending Marathon Health representatives to the lunchroom to talk to employees on their breaks. “Our partnership with Marathon Health revolves around our wellness program,” Matt says. “The wellness program gives participants $1,500 off their premiums for getting an annual physical, and another $1,500 when their spouse completes a physical. The goal is to get folks to participate and build a relationship with their doctor.”
The incentive program fuels ADVICS’ 62% average monthly engagement rate with health center services. Of those engaged participants, nearly three-quarters have made progress toward improving their biometric screening numbers.